Accessibility Policy


Commitment to Accessibility

At Kosmos Rent a Car (ΕΜΜ. ΚΑΝΑΒΑΚΗΣ – ΤΟΥΛΑ HILTOUNEN Ο.Ε.), we are committed to ensuring that our website, www.kosmos-kos.com, is accessible to all users, including people with disabilities.
We aim to comply with applicable standards, including the Directive (EU) 2019/882 – European Accessibility Act, EN 301 549:2021 and WCAG 2.1 Level AA, to the extent that compliance does not impose a disproportionate burden in accordance with Article 14 of Greek Law 4994/2022.

Measures Taken

To enhance accessibility, we have implemented the following technical and organisational measures:

  • Use of semantic HTML and ARIA landmarks for assistive technologies
  • Keyboard navigation support across all interactive elements
  • Descriptive alternative text for images and icons
  • Proper labelling of form fields and error messages
  • Logical heading hierarchy and content structure
  • Sufficient colour contrast between foreground and background elements
  • Continuous testing using specialised accessibility testing tools and screen reader simulations

Known Limitations

Despite our best efforts, some pages or functionalities may not yet be fully accessible due to technical constraints or third-party components. These may include:

  • Embedded third-party content (e.g., maps, iframes, external booking systems)
  • Custom interactive widgets where keyboard focus or ARIA roles may be partially implemented
  • Real-time notifications or validation messages not fully announced by screen readers

We are actively working to address these limitations and welcome feedback to help us improve.

Contact Us

If you experience any difficulty accessing any part of our website, or if you require assistance or alternative formats, please contact us:
Kosmos Rent a Car
ΕΜΜ. ΚΑΝΑΒΑΚΗΣ – ΤΟΥΛΑ HILTOUNEN Ο.Ε.
Mastichari, 85300 Kos, Greece
Tel. +30 22420 41919
Email: [email protected]
We endeavour to respond to all accessibility-related enquiries within five (5) working days.

This policy was last updated on 7 July 2025.